Shipping & Returns

SHIPPING RATES & DELIVERY MODES

We offer different delivery options for each delivery destination.

Delivery and processing fees are calculated based on flat-rate delivery charges according to your preferred mode of delivery.

STANDARD DELIVERY (Next day delivery):

UK Mainland 

1 box
   £5.35 + VAT
2 boxes and above
   £4 per box + VAT

For shipping to Scottish Highlands, Islands, Channel Islands, Northern Ireland and Europe please contact a member of our team in order to get a quote.

DELIVERY DATE & TIME

Orders placed and confirmed by 4pm (GMT) will be processed on the same day, while orders placed and confirmed after 4pm (GMT) on Friday, Saturday or Sunday will be processed on the next working day. Working days refer to Mondays to Fridays, not including Saturdays, Sundays, and Bank Holidays in United Kingdom.


Deliveries are made Monday through Friday between 9am – 7pm (GMT), except for Saturday, Sunday and Bank Holidays in the United Kingdom.

List of Bank Holidays in the United Kingdom for 2020

1 JanuaryNew Year's Day
10 AprilGood Friday
13 AprilEaster Monday
8 MayEarly May Bank Holiday
25 MaySpring Bank Holiday
31 AugustAugust Bank Holiday
25 DecemberChristmas Day
28 DecemberBoxing Day

 

DELIVERY RESTRICTIONS
Please note that we do not ship orders to any PO Box, military and protected areas. Delivery charges for failed attempted delivery to such restricted areas will be borne by you.

DELIVERY FAILURE
Please note that we only deliver to one delivery address per order. Rerouting delivery charges due to an incorrect or non-existent delivery address will be borne by you.

ORDER TRACKING
Once your order is shipped, you may track your order in ‘Track Orders’ under ‘USEFUL INFORMATION’ at the bottom of the Home Page.

We may contact you for more information. In addition, we may require additional time for the processing of a larger order, inspection and packing of items and we appreciate your kind understanding in any delay of shipment.

NO REFUNDS
Refunds will be not provided for any items purchased on the website, except any quality issues. In such a circumstance, you will need to contact us directly.  Please note that each circumstance is unique and election to make such an offer in one instance does not create the obligation to do so in another.


Contact us:
Landline: 01616914985 
WhatsApp: 07508930658 
Email: stakashoes@gmail.com