Shipping & Returns
SHIPPING RATES & DELIVERY MODES
We offer different delivery options for each delivery destination.
Delivery and processing fees are calculated based on flat-rate delivery charges according to your preferred mode of delivery.
STANDARD DELIVERY (Next day delivery):
UK Mainland
| 1 box | |
| 2 boxes and above |
For shipping to Scottish Highlands, Islands, Channel Islands, Northern Ireland and Europe please contact a member of our team in order to get a quote.
DELIVERY DATE & TIME
Orders placed and confirmed by 4pm (GMT) will be processed on the same day, while orders placed and confirmed after 4pm (GMT) on Friday, Saturday or Sunday will be processed on the next working day. Working days refer to Mondays to Fridays, not including Saturdays, Sundays, and Bank Holidays in United Kingdom.
Deliveries are made Monday through Friday between 9am – 7pm (GMT), except for Saturday, Sunday and Bank Holidays in the United Kingdom.
List of Bank Holidays in the United Kingdom for 2020
| 1 January | New Year's Day |
| 10 April | Good Friday |
| 13 April | Easter Monday |
| 8 May | Early May Bank Holiday |
| 25 May | Spring Bank Holiday |
| 31 August | August Bank Holiday |
| 25 December | Christmas Day |
| 28 December | Boxing Day |
DELIVERY RESTRICTIONS
Please note that we do not ship orders to any PO Box, military and protected areas. Delivery charges for failed attempted delivery to such restricted areas will be borne by you.
DELIVERY FAILURE
Please note that we only deliver to one delivery address per order. Rerouting delivery charges due to an incorrect or non-existent delivery address will be borne by you.
Once your order is shipped, you may track your order in ‘Track Orders’ under ‘USEFUL INFORMATION’ at the bottom of the Home Page.
Contact us: